Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and RevBoostApp ("Company," "we," "us," or "our") regarding your use of our review management platform, website, mobile applications, and related services (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

2. Description of Services

RevBoostApp provides a comprehensive review management platform that helps businesses:

• Generate and manage QR codes for customer feedback collection
• Filter and direct customer reviews to appropriate platforms
• Manage online reputation across multiple review platforms
• Analyze customer feedback and satisfaction metrics
• Send automated email campaigns for review requests
• Access analytics and reporting tools

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, at our sole discretion.

3. Eligibility and Account Registration

3.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Operate a legitimate business or represent a legitimate business entity
• Provide accurate and complete information during registration
• Comply with all applicable laws and regulations

3.2 Account Registration

To access certain features of our Services, you must create an account by providing:

• Valid business information
• Contact details
• Payment information (for paid plans)
• Any other information we may reasonably request

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

4. Subscription Plans and Billing

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current plans and pricing are available on our website and may be updated from time to time.

4.2 Free Trial

We may offer a free trial period for new users. During the trial:

• You have access to specified features and limitations
• No payment is required during the trial period
• The trial automatically converts to a paid subscription unless cancelled
• We reserve the right to modify or discontinue free trials

4.3 Billing and Payment

For paid subscriptions:

• Fees are billed in advance on a monthly or annual basis
• Payment is due immediately upon subscription activation
• We accept major credit cards and other payment methods as specified
• All fees are non-refundable except as expressly stated in these Terms
• You authorize us to charge your payment method for all applicable fees

4.4 Price Changes

We reserve the right to modify our pricing at any time. For existing subscribers:

• We will provide at least 30 days' notice of price increases
• Changes take effect at your next billing cycle
• You may cancel your subscription before the price change takes effect

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our Services only for lawful business purposes in accordance with these Terms.

5.2 Prohibited Activities

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Generate fake, fraudulent, or misleading reviews
• Manipulate or artificially inflate review ratings
• Harass, abuse, or harm other users or customers
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble our software
• Use automated tools to access our Services without permission
• Interfere with or disrupt our Services or servers
• Collect user information without proper consent
• Resell or redistribute our Services without authorization

5.3 Review Platform Compliance

When using our Services to interact with third-party review platforms (Google, Yelp, etc.), you must:

• Comply with each platform's terms of service and guidelines
• Ensure all reviews are genuine and from actual customers
• Not incentivize customers to leave positive reviews
• Respect customer privacy and consent preferences

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Services, including all content, features, functionality, software, and technology, are owned by RevBoostApp and are protected by copyright, trademark, patent, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services in accordance with these Terms.

6.3 Your Content

You retain ownership of any content you submit through our Services. By submitting content, you grant us a worldwide, royalty-free license to use, modify, and distribute such content solely for the purpose of providing our Services.

6.4 Feedback

Any feedback, suggestions, or ideas you provide about our Services become our property and may be used without compensation or attribution.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Third-Party Integrations

Our Services may integrate with third-party platforms and services, including:

• Review platforms (Google, Yelp, TripAdvisor, Facebook)
• Payment processors
• Email service providers
• Analytics services

Your use of third-party services is subject to their respective terms and conditions. We are not responsible for the availability, content, or practices of third-party services.

9. Service Availability and Support

9.1 Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our Services. We may experience downtime due to:

• Scheduled maintenance
• Technical issues
• Third-party service disruptions
• Force majeure events

9.2 Customer Support

We provide customer support through various channels as specified in your subscription plan. Support is available during business hours and response times may vary based on your plan level.

10. Termination

10.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through your account settings
• Contacting our customer support
• Following the cancellation process outlined in our platform

10.2 Termination by Us

We may suspend or terminate your account immediately if you:

• Violate these Terms or our policies
• Fail to pay applicable fees
• Engage in fraudulent or illegal activities
• Pose a security risk to our Services or other users

10.3 Effect of Termination

Upon termination:

• Your access to the Services will be immediately suspended
• We may delete your account data after a reasonable period
• You remain liable for all charges incurred before termination
• Provisions that should survive termination will remain in effect

11. Disclaimers and Limitations of Liability

11.1 Service Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that the Services will be uninterrupted or error-free

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVBOOSTAPP SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from third-party actions or services
• Damages exceeding the amount paid by you in the 12 months preceding the claim

11.3 Third-Party Platforms

We are not responsible for:

• Actions or policies of third-party review platforms
• Changes to third-party platform APIs or terms
• Removal or modification of reviews by third parties
• Technical issues with third-party services

12. Indemnification

You agree to indemnify, defend, and hold harmless RevBoostApp, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit through our Services
• Your business practices or customer interactions

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution Process

Before initiating any legal proceedings, you agree to:

1. Contact our customer support to attempt resolution
2. Engage in good faith negotiations for at least 30 days
3. Consider mediation if direct negotiations fail

13.3 Arbitration

Any disputes that cannot be resolved through negotiation or mediation shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location] and be conducted in English.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and RevBoostApp regarding the Services.

14.2 Modifications

We may modify these Terms at any time by posting the updated version on our website. Material changes will be communicated through email or platform notifications. Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.5 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

14.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

14.7 Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.

15. Contact Information

If you have any questions about these Terms or need to contact us for any reason related to your use of our Services, please reach out to us using the contact information below.